Administration Officer - VET & Compliance (VETtrak)

Location: Djilang (Geelong) VIC

Salary: $33.47 per hour + Superannuation + NFP salary packaging benefits

Employment status: 12 Month Contract - Full Time (Hybrid | 1 day WFH each week)

Job number: 3029 

Hey you! 

genU Training is seeking an experienced Administration Officer to support our Qualifications & Funded Programs team on a 12-month contract - someone who knows the VET world, understands compliance, and is confident using VETtrak. 

If you enjoy working with student data, take pride in doing things correctly, and like being part of a supportive, purpose‑driven team, this could be a great fit. 

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives. 

What you’ll do 

As an Administration Officer in our Qualification & Funded Programs team you’ll: 

• Enter, check and maintain student data, including results entry from Canvas into VETtrak 
• Prepare certificates and ensure records are accurate, compliant and audit‑ready 
• Coordinate training administration such as booking trainers, rooms and equipment 
• Respond to enquiries from students, trainers and stakeholders 
• Support compliance‑focused administration and general office tasks 

What you’ll bring 

• Experience working in a Registered Training Organisation (RTO) 
• Hands‑on experience using VETtrak in your role (non‑negotiable) 
• Sound understanding of the VET sector and compliance requirements 
• Strong attention to detail and confidence managing high‑volume administration 
• Friendly, clear communication and a customer‑focused approach 
• Competent with Microsoft Office (Outlook, Word, Excel) 

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.) 

Bonus points for  

• Experience using Canvas or similar LMS platforms

• Exposure to compliance preparation or audits 

Why you’ll love working at genU 

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. 

We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive. 

You’ll also get 

• Flexibility - 9-day fortnight; take off any day that suits you, plus 1 day WFH each week! 
• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits 
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility. 
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi 
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University. 
• Wellbeing support - 24/7 access to a holistic employee assistance program 
• Referral bonus - bring great people with you and be rewarded 
• CLC – 15 days personal leave – 5 days extra to National Employment Standards* 

Ready to make a difference? Click apply to complete your application. 

Don’t wait to apply! We are reviewing applications as they come in. 

You can view the full position description on the genU careers page HERE. 

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at recruitment@genu.org.au or 03 5249 6119 (referencing the job name and number).