Assistant Business Manager

Location: Darug Country – Bankstown and Surrounds NSW
Employment status: Full Time, Ongoing – 38 hours per week (8:54am–5:00pm, Monday–Friday)

Job number: 2616

Hey you!

Matchworks are seeking a strong people leader to partner with the Business Managers across multiple IEA sites an Assistant Business Manager.

You will be in integral part of the leadership team here at Matchworks and will be instrumental in leading a highly engaged, passionate, and motivated team so that we can continue to ensure that our services are delivered by capable and developed people, with a clear client focus, utilising innovation to ensure sustainable growth and adherence to best practice. 

As part of the genU family, MatchWorks is a profit-for-purpose organisation. We reinvest back into the communities we serve, helping people of all abilities, backgrounds, and experiences live their best lives.

What you’ll do

As an Assistant Business Manager you will:

• Lead and support site teams to deliver high-quality, inclusive employment services for participants with disabilities.
• Monitor performance across sites, identify gaps, and drive practical service improvements.
• Coach and develop staff, setting clear expectations and supporting them to achieve strong employment outcomes.
• Manage day-to-day operational challenges, support escalations, and ensure compliance with IEA standards.
• Contribute to workforce planning, onboarding, and ongoing staff development to maintain a capable, engaged team.

What you’ll bring

• Strong leadership experience with the ability to build trusted relationships and motivate teams.
• Proven success delivering employment or training services, particularly for people facing barriers such as injury, illness, or disability.
• Solid understanding of performance drivers, outcomes, targets and budgets within employment services settings.
• Confident problem-solving skills and the ability to guide staff through compliance, performance and service expectations.
• Excellent communication skills and a commitment to creating inclusive, meaningful employment opportunities.

Additional requirement:

• A current Driver’s Licence – willingness to travel

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Why you’ll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get 

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded
• Extra Leave – 15 days personal leave total per annun – 5 above NES

Ready to make a difference? Click apply to complete your application.

Don’t wait to apply! We are reviewing applications as they come in.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our hiring team Vicky Samaras on vicky.samaras@matchworks.com.au or 0477 698 399