Case Manager

Location: Gunditjmara Country - Warrnambool VIC
Salary: $44.58 p/h + Superannuation + NFP salary packaging benefits
Employment status: Full Time Permanent
Job number: 2764

Hey you!

genU is looking for a dedicated Case Manager to join our Home Care Package team, where you'll work in a client-directed framework to develop and manage individualised care plans. You’ll collaborate with Allied Health professionals and community services to ensure holistic, responsive care.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.

We're open to flexible arrangements – because great people thrive in different ways.

What you’ll do

As a Case Manager in our Home Care Packages Team you’ll:

• Develop and maintain, goal-directed comprehensive care plans in partnership with clients, ensuring alignment with their individual needs and funding guidelines.
• Coordinate and engage with allied health professionals and service providers to deliver integrated, person-centred care.
• Monitor and review care plans regularly, adapting strategies in response to clients’ changing needs and circumstances.
• Maintain accurate client records and oversee budgetary requirements related to service delivery and care plan implementation.
• Participate in team meetings, supervision, and continuous improvement initiatives to support quality service delivery.

What you’ll bring

• Experience in case management, care coordination, or community services, preferably within aged care or similar settings.
• Strong understanding of Home Care Packages Program guidelines and consumer-directed care principles.
• Excellent communication and interpersonal skills, with the ability to build trusting relationships with clients, families, and service providers.
• Proven ability to manage budgets, maintain accurate documentation, and meet compliance requirements.
• Ability to work independently and as part of a multidisciplinary team, with strong problem-solving and time management skills.
• Experience with or knowledge of Aged Care Standards.

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Bonus points for

• Experience in a similar role

Why you’ll love working at genU

At genU, we’re committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do. 

We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings.

You’ll also get 

• Flexibility - full time, part time, or job share plus hybrid working
• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded

Ready to make a difference? Click apply to complete your application.

Don’t wait to apply! We are reviewing applications as they come in.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at activ.recruitment@genU.org.au or 08 9387 0435