Client Funding Team Leader

Location:  Gulidjan Land – Geelong VIC
Salary Range: $88,664 -99,183  + 12% Superannuation + NFP salary packaging benefits 
Employment status: Full Time Permanent
Job number: 3344

Hey you! 

genU is looking for a motivated and detail‑focused Client Funding Team Leader to guide high‑quality funding operations and support strong outcomes for the people we serve. In this role, you’ll lead a committed team, strengthen best‑practice processes and ensure our funding systems enable clients to live the life they choose.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives. 

What you’ll do 

As the Client Funding Team Leader in our funding team you’ll: 

• Champion high‑quality client funding practices, ensuring accurate, consistent and compliant funding management across disability and aged care programs to support excellent client outcomes.
• Provide expert guidance on complex funding matters, enabling smooth claiming processes, confident decision‑making and strong organisational performance.
• Lead continuous improvement initiatives, enhancing systems, processes and collaboration to support efficient, future‑ready funding operations.
• Develop and empower the Client Funding team, building capability, clarity and a positive, high‑performing culture aligned with genU’s values.

What you’ll bring 

• Strong analytical and reasoning capability, with the ability to interpret complex funding frameworks and apply sound, evidence‑based judgement.
• Confident stakeholder engagement skills, able to build trusted relationships and provide clear, practical advice to internal teams and external partners.
• High technical proficiency, including advanced Excel skills and experience with CRM systems such as Carelink or Lumary, plus strong Microsoft 365 capability.
• Experience working within structured compliance or funding environments, with a commitment to quality, accuracy and continuous improvement.

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.) 

Bonus points for

• Experience in disability and/or aged care services, particularly in the administration of funding programs.

• Tertiary qualifications in Community Services, Business or a related field, or a demonstrated commitment to ongoing learning and professional development.

Why you’ll love working at genU 

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. 

We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive. 

You’ll also get

• Additional Leave - Total 15 days personal leave – 5 days extra to National Employment Standards* + 20 days Annual Leave

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits 

• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility. 

• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi 

• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University. 

• Wellbeing support - 24/7 access to a holistic employee assistance program 

• Referral bonus - bring great people with you and be rewarded 

Ready to make a difference? Click apply to complete your application. 

Don’t wait to apply! We are reviewing applications as they come in. 

You can view the full position description on the genU careers page HERE.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at Talent@genu.org.au or 03 5249 6119.