Disability & Ageing Business Improvement Lead

Location: Wathaurong Country – Geelong
Employment status: 12-month fixed term contract (Maternity Leave Coverage)
Job number: 2644

Hey you!

Are you a strategic thinker with a passion for driving business transformation in the disability and ageing sectors? Join genU as our Disability & Ageing Business Improvement Lead and play a pivotal role in shaping the future of our core services.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.

What you’ll do

As our Disability & Ageing Business Improvement Lead, you’ll play a key role in helping genU grow smarter and stronger by using data, insight and collaboration to make a real difference. In this role, you will:

• Lead with purpose - guide a small, passionate team to deliver projects that make our services more efficient, sustainable and client-focused.
• Turn data into action - use insights to uncover opportunities for improvement, smarter decision-making and better outcomes for the people we support.
• Drive innovation - simplify systems, streamline processes and introduce creative ways to enhance how we work every day.
• Collaborate across genU - partner with leaders and teams across the business to make sure improvement initiatives deliver real impact.
• Champion positive change - help shape a culture of curiosity, accountability and continuous learning across Disability & Ageing services.

What you’ll bring

You’re a thoughtful, data-savvy leader who enjoys helping people and teams work smarter together. You’ll bring:

• The right foundations - a tertiary qualification in Data Analytics and/or Finance, with experience in the human services sector (especially disability or ageing) seen as a big plus.
• Proven leadership experience - you’ve led people or projects in the disability, ageing or human services sectors and know how to inspire collaboration and trust.
• A people-first approach - you communicate clearly, build positive relationships, and navigate diverse situations with empathy and professionalism.
• An analytical and adaptable mindset - you’re curious, data-driven, and confident using digital tools and BI systems to guide improvement and growth.

Why you’ll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get

• Flexibility - full time, part time, or job share plus hybrid working
• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded
• 15 days personal leave – 5 days extra to National Employment Standards*

Ready to make a difference? Click apply to complete your application.

Don’t wait to apply! We are reviewing applications as they come in.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at recruitment@genu.org.au or 03 5249 6119