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ICT Assets Officer

Location:  Geelong
Brand:  Corporate Services
Date Posted:  5 Mar 2025

Job Number: 1612
Location: Geelong
Employment Status: Full Time - Ongoing
Remuneration Package: $68,000 - $75,480

 

Here at genU we're a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.   
genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a welcoming, innovative, safe, empowering and respectful environment for all and living these values each and every day.   
 

Hey You! 

 

Are you a tech-savvy problem-solver with a keen eye for detail? We’re looking for an ICT Assets Officer to provide top-tier support to genU staff across Australia—both remotely and on-site.

 

In this role, you’ll take charge of asset deployment, stock control, data cleansing, and application support & configuration. You’ll be the go-to person for answering support calls, maintaining ICT equipment, and ensuring everything runs seamlessly. Regular auditing of equipment and maintaining the ICT Asset Register will also be crucial in this role.

 

If you're organized, proactive, and ready to make an impact in a fast-paced environment, we’d love to have you on board!

 

If you’re ready to take on a role where your expertise makes a real difference, we’d love to hear from you! As an ICT Assets Officer, you will be responsible for but not limited to:

  • Actioning requests from the genU Service Desk
  • Commissioning and decommissioning of equipment
  • Maintain Asset Register
  • Regular audits at sites
  • On-site support including Troubleshooting, Deployments, Site relocations and Decommissioning
  • Documentation and Training
  • Service Desk Triage & Response when required


About You
 

  • Our ideal ICT Assets Officer will have: 
  • Ability to stay focused and work effectively as a team
  • Ability to complete tasks independently
  • Knowledge and problem-solving skills pertaining to an ICT environment
  • Knowledge of desktop hardware, software & computing networking

 

Desirable:

 

  • Familiarity with Microsoft platforms
  • ICT Asset Management and stocktake experience
  • Previous experience working in the field of customer service
  • Experience with the windows operating system and Office 365
  • Experience with data analysis and systems configuration


For You!

 

genU staff have access to a range of benefits, including but not limited to the following: 

  • Extra leave benefits: 15 Days of Personal Leave (5 above industry standard).
  • Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health. 
  • Increase your Take Home Pay: Non-for-Profit Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits. 
  • Employee Discount Program: save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.  
  • Study Scholarship: all genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.  
  • Employee Referral Program: refer someone to work at genU and receive a generous cash bonus once that person completes their 6-month qualifying period!  

 
 
You will need the following: 

 

  • Current NDIS Worker Screening Check or willingness to obtain;
  • NDIS Worker Orientation Module Certificate or willingness to obtain;
     


Ready to Make a Difference?

 

At genU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to genU (including alternate formats of application forms). To discuss adjustment requirements or for a copy of the position description quoting title and job number, please contact Dylan - recruitment@genu.org.au

 

Be part of a team that believes in empowering individuals and building a positive community impact. For further details about this role please feel free to reach out to Matt Freeman at matt.freeman@genu.org.au

 

If you’re ready to make a difference and grow with us, apply now!
 

Recruitment will be accepting several applications for vacant positions. Current genU staff please apply via the staff intranet. 

Apply now »