Post placement support

Location: Land of Yugambeh people - Browns Plains QLD,
Employment status: Full Time, Ongoing – 38 hours per week (8:54am–5:00pm, Monday–Friday)

Job number: 2689

Hey you!

MatchWorks is looking for a highly organised and people-centred Post Placement Support / Ongoing Support Consultant to join our Browns Plains team!

If you thrive in a busy environment, love building relationships, and find purpose in helping people succeed in meaningful employment, this role is for you.

As part of the genU family, MatchWorks is a profit-for-purpose organisation. We reinvest back into the communities we serve, helping people of all abilities, backgrounds, and experiences live their best lives.

We’re open to flexible working arrangements because great people thrive in different ways.

What you’ll do

As a Post Placement Support / Ongoing Support Consultant, you will:

• Provide tailored support and structured follow-ups to clients who have gained employment
• Build and maintain strong relationships with job seekers, employers, and stakeholders
• Develop individualised employment pathway plans that promote stability and independence
• Identify early risks or challenges and implement interventions to maintain ongoing employment
• Monitor local job opportunities and work collaboratively with PPS/OGS teams to share leads and support outcomes

What you’ll bring

• Strong time management and organisational skills, including diary management, accurate case notes, and the ability to manage a high, fast-paced caseload
• Confident, professional communication skills (phone, face-to-face and written) with proven ability to build rapport and work with diverse client groups
• Relationship-building strengths with high-level negotiation skills, the ability to think on your feet, and balance empathy with accountability
• Practical problem-solving capability with resilience under pressure, plus the ability to work autonomously including onsite workplace visits
• Demonstrated ability to achieve KPIs, exceed performance targets, and utilise knowledge of local support services to assist clients

Additional requirement:

• A current Driver’s Licence

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Why you’ll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get 

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded
• Matchworks 13 days personal leave, 10 days wellbeing leave + 20 day AL (FTE)*

Ready to make a difference? Click apply to complete your application.

Don’t wait to apply! We are reviewing applications as they come in.

You can view the full position description on the genU careers page HERE.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our hiring team Desma Taueu on desma.taueu@matchworks.com.au or 0498074374