Processing Lead

Processing Lead

Location: Geelong

Employment Status: Permanent Full time

About MatchWorks

As a division of not-for-profit organisation genU, MatchWorks has a long and successful history as an employment services provider where we have improved and enriched the lives of individuals through pathways to ongoing, sustainable employment whilst providing effective recruitment solutions for employers.  Our people work for us because they are rewarded, developed and take great pride in working for a not-for-profit that benefits so many.

Our talent is diverse, with more than 1000 staff across 230 locations coming from over 150 countries and speaking more than 100 different languages. Working for MatchWorks is more than a job, it’s a career. When working for us, our people benefit from the following –

• Connections with new people who inspire, mentor and lead
• Development of skills and experience whilst sharing abilities and knowledges with others
• Development and promotion opportunities
• Opportunities to build existing and new qualifications through annual planning and performance management planning
• Identify opportunities for employability projects that improve work preparation, create work opportunities and deliver employment outcomes for employers and job seekers nationally.

For more information on the brilliant work we do at MatchWorks, please visit www.matchworks.com.au.

About the position

The Business Support Unit delivers support to MatchWorks with the aim of supporting operations to meet contractual obligations and achieve the best possible outcomes for clients.

The Processing Lead provides a high level of processing support including wage subsidies and KIPS to the employment services business. As Processing Lead you will support The Claims, Expenditure and Processing Manager with general management duties including staff support, training and development.

• Support and engage with all team members to maximise capability.
• Completion of all support tasks including editing and approval of KIPS, management and document review of wage subsidies, to a level prescribed by the manager.
• Identify, promote and share innovative ideas and best practice across the business to ensure continuous improvement and an efficient operating model.
• Contributes to the achievement of individual and team role objectives.
• Communicating with employers and site staff to obtain appropriate documentary evidence to support wage subsidy negotiation and payment.
• Contributes to the processing of all wage subsidies and KIPS to the highest level of compliance and identify and communicate to the manager any deficiencies within the process on an ongoing basis, ensuring that cost of sale and financial risk to the business is minimised.
• Provide a high level of support and guidance to staff and managers in the understanding and implementation of the Deeds and Guidelines.
• Ensure the compliance of all internal processes and documents to the Deeds and Guidelines.

About you

• Experience in delivering services under Workforce Australia or Disability Employment Services
• Understanding of compliance and contractual obligations associated with Department of Education and Workplace Relations and Department of Social Services contracts.
• Experience in leading a team and or a supervisory experience in a similar role
• High level organisational and time management skills, with a demonstrated ability to work within a busy environment
• Highly developed interpersonal and communication skills both verbal and written
• Proven administrative skills, including computer skills with an emphasis on Word, Excel, ESS, Internet search and email applications, databases
• NDIS Screening Workers Check (or willing to obtain)
• NDIS Workers Operational Module (or willing to obtain)

Benefits & Culture  

As a part of genU, Matchworks are a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered. 

genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day. 

There are so many benefits available when you work with MatchWorks, some of which include –  

• Investment in you: In addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.  
• Commitment to staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health. 

• Increase your take home pay: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits. 
• Employee Discount Program: Save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.   
• Study Scholarship: All genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University. 
• Focus on Work-life balance: 13 days personal leave and 10 well being days per yearr full-time staff and pro-rata for part-time staff, paid parental leave and ability to purchase extra leave.  
• Workplace Culture: Become a part of the Matchworks family with positive and collaborative workplace culture, recognition programs and connections with new people who inspire, mentor and lead. 

• Employee Referral Program: Refer a candidate to work for us and if successful receive a bonus after they successfully complete their 6 month qualifying period.  

Contact 

MatchWorks is committed to providing accessible, inclusive, and equitable recruitment processes for all candidates. For further details please contact Sarah Court on 0427 641068 or at sarah.court@matchworks.com.au

If you require any support or reasonable adjustments during the recruitment process, please email careers@matchworks.com.au

At MatchWorks we're committed to providing a work environment which is inclusive to all, we encourage applicants from people of all ages, nationalities and abilities and cultures including Indigenous peoples, LGBTQIA+ community and people with a disability.