Residential Support Worker

Location: Geelong & Surrounds, Victoria
Salary: From $34.58 per hour + 25% casual loading (Level 2 – Victorian Disability Services (NGO) Agreement 2019)
Employment Status: Casual – ongoing (mix of weekday, weekend, day, afternoon + active overnight shifts)

Hey you!

We’re looking for compassionate and reliable Residential Support Workers to help people with disability live more independently and enjoy a fulfilling life at home and in their community.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives. 

We’re looking for people who are flexible to work a mixture of day, afternoon and active overnight shifts — because great support happens around the clock.

What you’ll do

As a Residential Support Worker, you will:

• Support residents with daily living activities such as personal care, food preparation, medication support, and mealtime routines.

• Encourage independence and skill-building through person-centred support and teaching moments (big and small).

• Create opportunities for residents to connect with their community, explore interests, and engage in meaningful activities.

• Work alongside team leaders and colleagues to implement Person-Centred Plans (PCPs).

• Maintain accurate documentation and records to support safe, quality and empowering care.

• Complete admin tasks such as compliance reporting, client paperwork and incident documentation while following genU policies and WHS standards.

What you’ll bring

• A warm, supportive and person-first approach.

• The ability to stay flexible, calm and adaptable — especially when routines change.

• A genuine desire to empower people with disability to live independently.

• A sense of humour and a positive team spirit.

You’ll also need:

• Certificate III or IV in Disability or related qualification

• Current Victorian Driver Licence

• First Aid & CPR

• NDIS Worker Screening Check

• NDIS Worker Orientation Module (“Quality, Safety & You”)

• Working with Children Check (Employee)

Why you’ll love working with us

At genU, we celebrate diversity and the unique perspectives each person brings. We’re dedicated to creating an environment where everyone feels safe, respected, supported, and able to thrive — including you.

You’ll also get

• Salary packaging – up to $15,900 tax-free, plus meal & entertainment benefits

• Study discount – 25% off undergraduate & postgraduate courses at Torrens University

• Employee Assistance Program – 24/7 wellbeing and mental health support

• Retail discounts – save at 450+ retailers like Coles, Woolworths, JB Hi-Fi & more

• Career development opportunities – mentoring, accredited training & internal job pathways

• Employee referral program – be rewarded for helping great people join the team

Ready to make a difference?

We are committed to supporting individuals throughout the recruitment and selection process, ensuring accessibility for all applicants. If you require adjustments or an alternate application format, please contact Josh at recruitment@genu.org.au (quoting the job title and number). 

If you’re ready to make an impact and grow with us, apply now!