Site Manager - Melbourne South East + Peninsula

Location: Woi Wurrung & Bunurong Country | Melbourne South East and Peninsula
Salary: $99,304 - $111,086 (TRP) + NFP salary packaging benefits
Employment status: Full-Time Permanent
Job number: 3222

Hey you!

MatchWorks is looking for a passionate and inspiring leader to join our South East Melbourne and Peninsula region. This is a fantastic opportunity to lead a diverse team of Employment Consultants, Customer Service Officers, Employer Engagement Partners, and Post Placement Support Consultants—empowering them to do their best work every day. You’ll play a key role in building a positive, collaborative team culture while supporting individuals to reach their full potential and make a real impact in the community.

What you’ll do

As a Site Manager in our Workforce Australia team you’ll:
•    Empower and engage your team by fostering a culture of excellence, celebrating success, and recognising achievements 
•    Oversee staff caseloads, ensuring participants are supported in line with Workforce Australia expectations 
•    Build strong relationships with local community stakeholders to promote the MatchWorks brand and create meaningful opportunities 
•    Collaborate with service partners including DHS, Assessors, and Training Providers to stay connected and enhance support for participants 
•    Drive strong performance outcomes aligned with key site objectives 
•    Support the smooth operation of the site, including budget oversight and general site management

What you’ll bring

•    Proven success in delivering employment and training services, with a genuine passion for supporting people facing barriers to employment
•    Highly professional with a strong focus on compliance, quality, and attention to detail
•    Demonstrated ability to build, lead, and inspire high-performing teams in a fast-paced, results-driven environment
•    Strong understanding of the employment services landscape, with the ability to implement effective strategies that drive outcomes
•    Confident communicator and people leader, with a solid grasp of HR policies and a proactive, solutions-focused approach

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Bonus points for 
•    Experience as a Site Manager or Business Manager within Employment Services
•    Senior Employment Consultants who are ready to take the next step in their career and grow into a leadership role

Why you’ll love working at MatchWorks

At MatchWorks, we’re committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do. 

We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings.

You’ll also get 

• Salary packaging – up to $15,900 tax-free plus meal/entertainment benefits 

• Purchased leave options – the ability to buy additional annual leave to support work-life balance and flexibility. 

• Discounts – savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi 

• Study scholarship – 25% off undergraduate and postgraduate courses at Torrens University 

• Wellbeing support – 24/7 access to a holistic employee assistance program 

• Referral bonus – bring great people with you and be rewarded 

Ready to make a difference? Click apply to complete your application.

Don’t wait to apply! We are reviewing applications as they come in.
You can view the full position description on the genU careers page HERE.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact recruitment@genu.org.au or 03 5249 6119