Workforce Coordinator

Location: Djilang/North Geelong

Salary: From $37 P/H + Superannuation + NFP salary packaging benefits

Employment status: Full time, 12 Month Fixed-Term

Job number: 2827

Hey you!

We’re looking for a motivated and people-focused Workforce Coordinator to provide day-to-day support to site teams and supported employees within our genU Social Enterprise operations.

This role plays a key part in creating an inclusive, supportive, and high-performing workplace for people with disability. You’ll work closely with site leadership to support recruitment, onboarding, development, and employment transitions for supported employees, while ensuring best-practice processes aligned with NDIS standards are embedded across site operations.

This position suits someone who is organised, approachable, and passionate about inclusive employment. You’ll enjoy working on the ground with teams, supporting people to build skills, confidence, and meaningful employment outcomes.

Reporting to the Workforce Team Leader, with a dotted-line relationship to the Site Manager / Business Stream Leader, the Workforce Coordinator provides hands-on workforce support across the designated site/s.

You’ll act as a key point of contact for supported employees and site teams, helping to ensure employment supports are consistent, responsive, and person-centred. Your work will directly contribute to positive employee experiences and successful employment outcomes within a commercial social enterprise environment.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.

What you’ll do

 
As a Workforce Coordinator, you'll:

• Provide leadership, guidance, and operational support to supported employees, Workforce Coordinators, and site teams, including managing complex cases and ensuring consistent supported employment practices across sites and states.
• Ensure supported employees receive high-quality, compliant employment supports, including correct application of the SESA Supported Wage System, appropriate access to funding, alignment between funding, rostered hours, and employment goals.
• Oversee recruitment, onboarding, workforce planning, and site-specific workforce support, acting as a key Workforce contact for designated depots/sites and ensuring consistent presence and support where required.
• Develop, deliver, and oversee training, work placement, and capability-building programs that support skill development, regulatory compliance, and pathways to open employment, including school-to-work transitions.
• Build and maintain strong relationships with internal and external stakeholders, including schools, training providers, advocacy groups, policymakers, and community partners, while advocating for inclusive employment opportunities.
• Monitor, analyse, and report on employment outcomes, recruitment activity, compliance, and program effectiveness, providing regular insights and recommendations to senior leadership.
• Lead a high-performing Employment Services team by fostering an inclusive, accountable, and values-driven culture, ensuring compliance with employment legislation and NDIS requirements, supporting staff development, and driving continuous improvement.
   

What you’ll bring

• Tertiary qualifications in social work, disability, welfare, human service, psychology (or related field) and/or extensive experience in a relevant field.
• Prior experience as a Team Leader in a complex sector environment.
• Bonus points for experience in manufacturing or production industries.

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Why you’ll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded

Ready to make a difference? Click apply to complete your application.

Don’t wait to apply! We are reviewing applications as they come in.

You can view the full position description on the genU careers page HERE (only available from our careers page).

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at recruitment@genu.org.au